A one day Master Class  in the approach to operations and maintenance/maintenance only outsourcing. As well as examining general principles including the impact on the people affected, the discredited Railtrack business model will be used as a case study on when not to outsource.The class is led by Mike Levery, and the agenda can be tailored to meet client requirements.

A one day Master Class  in the approach to transforming utility network contracts from typically schedule of rates arrangements to performance contracts, including a case study on water supply networks. The class is led by Mike Levery, and the agenda can be tailored to meet client requirements.

Through the use of appropriate exercises, our workshops create an environment of open and honest discussion, addressing a range of topics from resolving long-term issues through to developing successful future working arrangements either internally or with external suppliers to the organisation.

All workshops are individually tailored to ensure maximum benefit for all participants. Pre-workshop interviews of key stakeholders may be required to ensure appropriate design of the workshop content.

All workshop structures and design are © MCL Consultancy Ltd

“Very useful to hear different views from different grades of staff”
“Much more beneficial and enjoyable than I had anticipated”
Central Manchester NHS Trust

“Thoroughly enjoyable – my hopes were exceeded and concerns put to rest”
“Enjoyable and informative 2 days. We got a lot out of it”
Welsh Water Sewerage Partners

“Thoroughly enjoyed the workshops and thought that they were very relevant with a very focused content”
“Interactive participation of facilitators was very helpful when carrying out exercises”
South West Water